Terms of service

Terms of Service

OFF MODE

Last Updated: October 15, 2026

1. Overview

Welcome to OFF MODE.

These Terms of Service ("Terms") govern your access to and use of the OFF MODE website, online store, and related services.

Throughout these Terms, "OFF MODE," "we," "us," and "our" refer to OFF MODE. "You" and "your" refer to any person accessing our website, purchasing our products, or using our services.

By visiting our website, placing an order, or using our services, you agree to these Terms and our applicable policies, including our Privacy Policy and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree to them, please do not use our services.

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to offer our products and services.

2. Eligibility and Use of Our Website

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

Use our website for fraudulent, unlawful, or unauthorized activities.
Interfere with the operation, security, or functionality of our website.
Attempt to gain unauthorized access to our systems or other users' information.
Submit false, misleading, or fraudulent order information.
Use our content, website, or services in a way that infringes applicable laws or the rights of others.

We reserve the right to restrict access to our website when reasonably necessary to protect our customers, business, systems, or legal rights, subject to applicable law.

3. Products and Product Information

OFF MODE strives to present product descriptions, images, specifications, and pricing as accurately as reasonably possible.

However, product images may vary slightly from the actual item due to lighting, display settings, photography, or other factors.

We do not guarantee that every screen will display colors or visual details identically.

Product descriptions and specifications are provided to help you make an informed purchasing decision. If you have questions about a product before ordering, please contact us at support@of-mode.online.

We reserve the right to correct errors, update product information, and modify or discontinue products when necessary, subject to applicable law and any obligations arising from orders already accepted.

4. Pricing and Payments

All prices and applicable charges will be displayed at checkout before you complete your purchase.

Unless expressly stated otherwise, shipping charges, taxes, duties, and other applicable fees may be additional and will be presented or handled as required by applicable law.

You agree to provide accurate, complete, and current billing, shipping, and payment information.

By submitting an order, you confirm that you are authorized to use the selected payment method.

Payments are processed through the payment options made available at checkout. We do not guarantee the availability of every payment method at all times.

We reserve the right to correct pricing errors and address suspected fraudulent transactions in accordance with applicable law. If an order is affected by a material pricing or listing error, we will take appropriate steps to resolve the issue and communicate with you where required.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products under the terms presented at checkout.

An order confirmation email acknowledges that we have received your order; it does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to decline, cancel, or limit orders when reasonably necessary, including in cases of suspected fraud, unauthorized transactions, inventory issues, material listing errors, or violations of these Terms, subject to applicable law.

If we cancel an order after payment has been collected, we will arrange any required refund in accordance with applicable law.

Please ensure that your order details, including your shipping address and contact information, are accurate before completing your purchase.

6. Shipping and Delivery

We aim to process and ship orders within the timeframes communicated on our website or at checkout.

Delivery estimates are provided for informational purposes and may be affected by factors beyond our reasonable control, including carrier delays, customs processing, weather conditions, operational disruptions, and other unforeseen circumstances.

Unless expressly guaranteed, delivery estimates are not guarantees of a specific delivery date.

You are responsible for providing a complete and accurate shipping address. If an order cannot be delivered because of inaccurate or incomplete information supplied by the customer, additional shipping costs or other consequences may apply to the extent permitted by law.

If your order arrives damaged, is incorrect, or encounters a delivery issue, please contact us at support@of-mode.online so we can review the situation.

Nothing in this section excludes any delivery obligations or consumer rights that apply under applicable law.

7. Returns and Refunds

Our Return & Refund Policy governs return and refund requests and forms part of these Terms.

OFF MODE does not accept returns or provide refunds solely because a customer changes their mind, no longer wants a product, or decides that a product does not meet their personal preferences, provided the item received matches the order and is not defective, subject to applicable law.

If an item arrives damaged, defective, or different from the item ordered, please contact support@of-mode.online.

We will review the circumstances and determine an appropriate resolution, which may include a replacement or refund where warranted.

Nothing in these Terms or our Return & Refund Policy limits any mandatory consumer rights or remedies that apply to your purchase.

8. Promotions and Discounts

From time to time, OFF MODE may offer promotional prices, discount codes, or other special offers.

Promotions may be subject to additional terms, including expiration dates, product eligibility, usage limits, and minimum purchase requirements.

Unless expressly stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to correct promotional errors or discontinue an offer as permitted by law. Any additional terms provided with a specific promotion will apply to that promotion.

9. Intellectual Property

All content on this website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by OFF MODE, its licensors, or the applicable rights holders and is protected by intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our content without prior written authorization, except where permitted by applicable law.

The OFF MODE name, branding, and associated materials may not be used in a manner that implies an affiliation or endorsement without our authorization.

10. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment providers, or services.

These third parties operate independently and may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services that we do not control. This does not exclude any responsibility that cannot legally be excluded under applicable law.

Your use of third-party services is subject to the terms and conditions applicable to those services.

11. Disclaimer of Warranties

To the extent permitted by applicable law, our website and related services are provided on an "as available" basis.

We make reasonable efforts to maintain website availability and accurate information, but we do not guarantee uninterrupted access, error-free operation, or the complete absence of technical issues.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer protection that cannot legally be excluded or limited.

Product-specific warranties, where offered, will be governed by their applicable terms and will not eliminate any mandatory statutory rights.

12. Limitation of Liability

To the maximum extent permitted by applicable law, OFF MODE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products where such liability may legally be excluded.

Nothing in these Terms excludes or limits liability for matters that cannot lawfully be excluded or limited, including any applicable mandatory consumer rights or other non-waivable legal protections.

Any limitation of liability under these Terms applies only to the extent permitted by the laws governing the relevant transaction.

13. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable expenses arising from your unlawful use of our website, your material violation of these Terms, or your infringement of another person's rights.

This provision does not apply to the extent that any loss results from our own unlawful conduct or where such an obligation would be prohibited by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have been provided with access to our Privacy Policy.

Our handling of personal information remains subject to applicable privacy and data protection laws.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, products, services, or legal obligations.

The updated version will be posted on this page with a revised "Last Updated" date.

Changes will apply as permitted by applicable law. Where required, we will provide additional notice or obtain consent.

Your continued use of our website after changes take effect constitutes acceptance of the revised Terms only to the extent recognized by applicable law.

16. Governing Law

These Terms will be interpreted in accordance with applicable law.

Any governing-law provision, jurisdiction selection, or dispute-resolution requirement will apply only to the extent legally valid and enforceable in the circumstances.

Nothing in these Terms is intended to deprive consumers of mandatory legal protections available under the laws that apply to their transactions.

17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

18. Entire Agreement

These Terms, together with our applicable store policies and any additional terms presented at checkout or for a specific product or promotion, constitute the agreement governing your use of our website and services, subject to any mandatory legal requirements.

If a specific policy conflicts with these Terms, the applicable provision will be interpreted consistently with the relevant policy and applicable law.